Service scope · Documents on request
RoHS records, SGS-issued reports and shipping documents may be available on request. We check the exact product, revision and order before confirming what can be provided. Component documents do not certify a customer’s finished machine, and no file should be assumed from a related model. Technical product documents follow the same request-first process in the document request index.
A manufacturer declaration or related material-compliance record may be available on request. Coverage is checked against the exact model and revision; a document for one component does not establish compliance for a finished machine.
An SGS-issued report or verification document may be available where the manufacturer has commissioned one. The report subject, tested sample, date and relevance to the ordered model are reviewed before it is shared.
The Commercial Invoice records the seller, buyer, goods and declared commercial information used for the shipment. Its final contents are confirmed per order and destination requirements.
The Packing List describes the shipment units, contents and packing details. Here, PL means Packing List — not the Performance Level term used in machine-safety engineering. Final details follow the packed order.
A Certificate of Origin identifies the declared country of origin for customs purposes. Availability, format and any issuing or legalization requirement are confirmed per order before shipment.
Packing marks, carton details and related logistics records are prepared to the agreed shipping scope. Exact files depend on the order, destination, carrier and customer instructions.
It means a relevant document may be held by the manufacturer or prepared for the transaction; it is not a blanket promise for every product. We match the file to the exact model, revision and order. Review the underlying product record before relying on a family-level statement.
Manufacturer documents describe their stated subject and scope. They do not replace the integrator’s assessment of the finished machine, installation or destination-market obligations. Commercial and shipment responsibilities follow the agreed order terms and our commercial policies.
Tell us which document your procurement, customs or engineering team needs.
Provide the exact model, revision if known, quantity and destination.
We verify what is on file and whether it applies to the requested order.
The available file set and delivery method are confirmed with the order scope.
Send the exact model, quantity, destination and document name. The available scope is confirmed per order.